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Contact Information

 

Existing Customers


For order status updates or to make changes to an existing order please email:
orders@noveltyslippers.com

For customers who wish to change their shipping address, please include your order number, current address and the new address you would like your order shipped to. Please contact us ASAP! We try to fill all orders as quickly as possible.

Customers with products on back order will receive an email confirmation once your order is shipped. Most orders on backorder will be fulfilled within 2 weeks.

For Returns and Exchanges please email:  returns@noveltyslippers.com

There is no charge for exchanges. Just send us an email with your order information and let us know what you would like to exchange, and we'll send you an email with return instructions.

Returns will be refunded the full amount less shipping charges.


Questions, Comments or Requests


For any questions about our products, policies or ordering please email:
contact@noveltyslippers.com

We always welcome your feedback and suggestions. Please let us know what we can do to serve you better.

Didn't find what you're looking for?
Send us an email to the address above, and let us know what you what are looking for and we'll do our best to track it down.


Press / Media Inquiries


For media inquires please email: media@noveltyslippers.com
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